Support for R-Win
Since R-Win® has become a complex application in the course of time, we offer our customers qualified support.
Our qualified team will answer all questions about the software, gas measuring technology, as well as rules and regulations.
Our support
- Consultation and concepts
- System start-up and training
- Installation and configuration
- Hotline (front and back office)
- Definition and implementation of interfaces
- Manuals and articles
The introduction of R-Win® NX also includes an issue tracking system. This system enables the user to describe problems and make proposals online. The user can then track the status of the issue.
In addition, an FTP server can be used to transfer large data volumes.
